News and reports

Find out about the problems people are facing when trying to get an appointment with their GP.

Read our enter and view report from when we visited Queens Meadow and what staff and residents told us about the care on offer here.

The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia.

Read our enter and view report from visiting Holdforth Unit and North Tees Hospital and the recommendations we put forward following our visit.

Five things you should expect from home care, domiciliary care or help in the home.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool.

Healthwatch Hartlepool Enter & View investigation in to Ward 27 at North Tees & Hartlepool NHS Trust Hospital after a number of issues/concerns were raised.

Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool.

Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.

Read our report into the service provided by Direct Care and our findings of the level of service provided.

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.