Enter & View Visit Report to Ward 36 North Tees & Hartlepool NHS Trust
Read about our enter and view to North Tees Hospital ward 36, where we spoke to patients and staff.
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Part of the local Healthwatch programme is to carry out Enter & View visits. Enter & View visits are conducted by a small team of trained Healthwatch volunteers, who are prepared as ‘Authorised Representatives’ to conduct visits to health and social care premises.
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Enter & View visits can happen if people tell us there is a problem with a service but, equally, they can occur when services have a good reputation – so we can learn about and share examples of what a service does well.
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Enter & View visit to Ward 36