Investigation into Direct Care & Support Services

Report - 1 February 2017

Read our report into the service provided by Direct Care and our findings of the level of service provided.

The Direct Care and Support Service (Hartlepool) is a domiciliary care service which provides reablement support (short term support usually following a hospital discharge), “telecare” response service (responding to technology that helps people live at home longer) and an emergency respite care service for family carers to over 2,000 people in the Hartlepool area.

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Direct Care & Support Services Report
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