In February 2022 Healthwatch Hartlepool and key stakeholders presented a report to the Hartlepool Health and Wellbeing Board, its findings were based on the views of local people and have helped to shape the future direction of travel for Community Mental Health. Healthwatch Hartlepool engaged locally with a number of people in one of its largest consultation exercises, a testament to its continued support in particular to the 4 seldom heard groups; Older People, the Deaf community, the Blind & Visually Impaired community and the LGBT community. Without their insight it would have not been possible to provide the evidence required to affirm change.