“It has been a very difficult but productive year, special thanks once again to the staff and volunteers at Healthwatch Hartlepool for their continued support, professional challenge and curiosity. The service has been instrumental in its involvement with the development of the Hartlepool mental health plan and support to the Tees Valley Mental Health Alliance in shaping future services. Healthwatch Hartlepool continue to support the actions following a review of the joint sensory loss plan and their contribution has helped shape the work of the Teeswide safeguarding Adults Board.”